The Regulator of Social Housing is inviting small registered providers (those who own fewer than 1,000 homes) to take part in its Tenant Satisfaction Measures data collection pilot scheme.
This pilot aims to:
- Understand from small providers their experience so far in collecting the TSMs and any issues they may have encountered
- Understand the potential benefits and challenges of RSH collecting small provider TSM data
- Test potential approaches for RSH to collect this data in a robust and proportionate way