A high level of communication skills as the post holder will be dealing with enquirers who may be distressed, frustrated and/or anxious.
The decision-making element of the role will also require the post holder to use a high level of initiative and personal skills to obtain any additional/contextual information to make the initial assessment whether the request for service requires immediate, short term or long term support (or not).
The digital element of the role will require the post holder to be able to develop and maintain our digital offer including Facebook, Twitter and keeping the Website up to date
As part of the Housing Management Team in this varied, challenging role, you will provide line management to support coaches, with the accountabilities of:
Managing the supported living accommodation, some of which operate on a 24/7 basis.
Ensuring the services offered within the accommodation support the residents to make positive steps in their journey to independent living whilst achieving the operational requirement of the Association.
Working closely with external providers and stakeholders to ensure our services match the local needs.
Salary: £21,840 per annum (pro-rata 0.4 FTE) [£8,736]
Closing date for applications: Friday 16TH April 2021
(applications received after this date will not be considered)
Interviews: Will take place on Friday 23rd April 2021
FOR FULL DETAILS ABOUT THE POSITION
Please read/download the job description and person specification*
(*for an applicant to be considered for interview your application must evidence that you meet the ESSENTIAL criteria) More information on how to apply can be found on our website www.carenelincs.co.uk/opportunities
ERA have been approached by the council to fill another 2 positions for their original Covid Prevention Support Assistants. It is full time until the end September 2021. £10.96 per hour. They must be 18 or over to apply.
The roles are 3 full time contracts until the end of September (but could be extended), with o NELC and ERA.
from ERA:
I have a great short term job opportunity working with our client NELC. Do you know of suitable candidates who could be interested in this.
“We are looking for passionate people with good customer service skills and communication skills to be able to assist our local community and council with the track and tracing service. Candidates must be well presented and polite and understand the importance of customer service in all aspects of it and how to conduct themselves professionally. Corporate training will be given and full uniform provided.
North East Lincolnshire Council has produced a COVID-19 Outbreak Control Plan. A key part of that plan relates to preventing outbreaks of COVID-19 in high-risk places, locations and communities in North East Lincolnshire. Another part of the plan is focused on testing key workers and members of the public who cannot work from home, this then links in with supporting the national contact tracing service with a local approach to contact tracing within the borough.
Act as a Test, Trace and Isolate Support Assistant offering advice and support to members of the public in their homes and communities. In particular, ensure that people are adhering to legislation and guidance around isolation periods, social distancing, face coverings hand hygiene and other COVID related government guidance.”
If you can think of suitable people then please ask those individuals to get in touch with me. It is very important that we get the right people skills for this role.
I have attached the job details and application form for completion and return to me asap.
The closing date for applications is next Tuesday 16th . We are looking for 2/3 recruits to start as soon as possible with a contract that will run until end of September 2021, but could be extended.
