Barnardos: Boloh Helpline

Sent on behalf of Barnardos:

There will lots of coughs, colds, and chest infections in young children over the coming months. Most children can be safely looked after at home, but sometimes they will need NHS support.

If your team works with parents/carers from Black, Asian and Minority Ethnic communities and they are unsure about what to do if their child has a chest infection or would like advice, guidance or information about:

  • Chest infections in their child
  • How to access the right health support
  • Self-managing respiratory infections at home

Helpline advisors can also provide parents/carers with practical support to meet their child’s needs, including help to register with a GP.

Please refer families to Boloh helpline for advice on 0800 151 2605 or via the online referral form

The helpline advisors are trained to provide advice about respiratory illnesses in children aged 0-3. The advisors can provide a service in English, Punjabi, Yoruba, Igbo, Bengali, Arabic, Amharic, Albania, Hindi, Urdu, Polish, Luganda, Ruyankole, Rukiga, Rutooro and Kinyarwanda. Interpreters can be provided for other languages.

You can find information here:

I have attached a printable public health awareness poster and a health information card to this email.

Hard copies of the resource pack are also available. Please contact to order additional resources.